Le Secrétaire général souhaite que l’ONU se positionne en tant qu’acteur de l’information dans les environnements de conflit et rappelle que l’accès à l’information est un droit humain
On trouvera, ci-après, le texte bilingue de l’allocution du Secrétaire général de l’ONU, M. António Guterres, prononcée lors du débat de haut niveau du Conseil de sécurité consacré aux opérations de maintien de la paix des Nations Unies et au rôle essentiel de la communication stratégique pour un maintien de la paix efficace, à New York, aujourd’hui:
I thank the Government of Brazil for organizing this discussion – and I commend your vision and foresight in choosing this topic.
For the first time, this Council is devoting a High-Level Debate to the critical role of strategic communications in peacekeeping operations. And you are helping to highlight a fundamental point. Communications is not a side issue or an afterthought. More than ever, strategic communications is central to the success of all our work.
As I said when I was sworn in as Secretary-General in 2016: “We must be able to communicate better about what we do, in ways that everybody understands. We need a substantial reform of our communications strategy, upgrading our tools and platforms to reach people around the world.”
In the years since, we have embarked on an ambitious Global Communications Strategy to do just that – and we are determined to do more. Our communications work, after all, is designed not just to inform but to engage audiences in support of the vital mission of the United Nations.
Strategic communications in peacekeeping illustrates precisely why this is so crucial. The landscape in which our peacekeepers operate is more hazardous today than any time in recent memory. Geopolitical tensions at the global level reverberate locally. Conflicts are more complex and multi-layered. International discord often translates into heightened tensions on the ground, with warring parties disincentivized from making the necessary concessions for peace.
Peacekeepers are facing terrorists, criminals, armed groups and their allies – many with access to powerful modern weapons, and many with a vested interest in perpetuating the chaos in which they thrive. The weapons they wield are not just guns and explosives. Misinformation, disinformation, and hate speech are increasingly being used as weapons of war. The aim is clear: to dehumanize the so-called other, threaten vulnerable communities – as well as peacekeepers themselves – and even give open license to commit atrocities.
For all these reasons, strategic communications is critical across the spectrum of our peacekeeping mandate and crucial to achieving our mission. To protect civilians and prevent violence. To secure ceasefires and safeguard political settlements. To investigate and report on human rights abuses and violations. To advance the Women, Peace, and Security agenda and promote the role of women as peacekeepers, peace makers and peace leaders. And, all the while, ensure the safety and security of our peacekeepers and the communities they serve.
That is why strategic communications is a top priority within the Action for Peacekeeping+ initiative. We know disinformation is not just misleading, it is dangerous and potentially deadly. It fuels open violence against our personnel and partners. It transforms our blue flag from a symbol of security into a target for attack.
A recent survey found that nearly half of all peacekeepers consider mis- and disinformation to severely impact mandate implementation and threaten their safety and security. We see more and more instances where fake news spreads like wildfire, obstructing our missions from carrying out their lifesaving and lifechanging work. To give just one example: In Mali, a fake letter alleging our peacekeepers were collaborating with armed groups was posted on Facebook. It went viral on WhatsApp and was picked up by national media. This fake letter stirred up hostility and resentment towards our peacekeepers, making their vital task of protecting civilians that much harder.
Strategic communications – credible, accurate, and human-centred – is one of our best and most cost-effective instruments to counter this threat. And more than just defusing harmful lies, engaging in tailored two-way communication itself builds trust as well as political and public support. It strengthens the understanding amongst the local population of our missions and mandates – and in return, strengthens our peacekeepers’ understanding of the local population’s concerns, grievances, expectations, and hopes.
It can create a safe space for reconciliation and peacebuilding to work and provide women, young people, and civil society with greater access to peace processes. But to be effective, it must be grounded in evidence, based on verified data, open to dialogue, rooted in storytelling, and delivered by credible messengers.
Allow me to briefly outline six concrete actions we are taking to improve strategic communications in peacekeeping. First, we are adopting a whole of mission approach across uniformed and civilian components to foster a networked communication in the field. To that end, we are looking for military and police officers skilled in strategic communications. I encourage all contributing countries to provide personnel with such skillsets – because any effective strategic communications strategy requires properly staffed and equipped communications teams to implement it.
Second, we are holding mission leaders accountable to own and lead strategic communications – and to ensure it is fully integrated into all aspects of mission planning and decision-making. Third, we are providing guidance and training to Missions – including collecting and sharing best practices. Fourth, we are working with partners – including tech and media companies, and Member States – to identify and deploy the best tools to better detect and counter mis- and disinformation and hate speech.
Fifth, we are continuously monitoring and evaluating the efficacy of our information campaigns to ensure we adjust as necessary – adapting our strategy to the tactical necessities of the specific contexts we operate in. While we live in an increasingly digital world, direct person-to-person communication often remains the most powerful way to build trust and counter false narratives. That is why our missions continue to conduct townhall style gatherings in local communities with village elders, young people, women’s groups and others to learn and to listen.
And sixth, we are deploying strategic communications to strengthen accountability and support efforts to end misconduct by personnel and partners – including combatting sexual exploitation and abuse.
Le maintien de la paix par l’ONU représente une remarquable entreprise de multilatéralisme et de solidarité internationale. Mais si nous voulons réussir à faire face aux nouvelles menaces et défis croissants, nous devons tous y contribuer – et adapter tous les aspects de nos opérations aux nouvelles réalités. La communication devient chaque jour plus importante.
L’ONU doit se positionner délibérément en tant qu’acteur de l’information dans les environnements de conflit. Nous devons être vus comme une source d’information fiable – en proposant un contenu engageant et factuel, en facilitant un dialogue inclusif, en exigeant la suppression des discours nuisibles, en demandant aux dirigeants de rendre des comptes et en promouvant la paix et l’unité. Les États Membres – en particulier ceux qui sont présents sur le terrain aux côtés de notre personnel de maintien de la paix – sont des partenaires essentiels dans cet effort crucial.
L’accès à l’information est un droit humain: dans les endroits où nos casques bleus sont déployés, il peut s’agir d’une question de vie ou de mort, de la différence entre la paix et la guerre. Je me réjouis de travailler avec le Conseil de sécurité pour renforcer nos opérations de maintien de la paix grâce à une meilleure communication stratégique, et réaliser notre objectif commun – la paix.