DSG/SM/1814

Key in Shaping First Impressions, Tour Guides Have Given Visitors Better Understanding of United Nations for 70 Years, Deputy Secretary-General Says at Anniversary Event

Following are UN Deputy Secretary-General Amina Mohammed’s remarks at the seventieth anniversary of United Nations Guided Tours, in New York today:

“Welcome to the United Nations.  My name is Amina Mohammed, I’m from Nigeria, and I’ll be your guide today.”

I’ve always wanted to say that.  I am very pleased to be with you all this evening to mark a milestone in the history of our services to visitors.

Seventy years ago, in 1952, the doors to our Headquarters complex opened to the public.  You only get one chance at making a first impression.  And for millions of visitors to our United Nations, that first impression is shaped by their tour guide.

When coming to our Headquarters, visitors enjoy walking through our historic buildings admiring the vast array of artwork from around the world donated by our Member States.  And the opportunity of experiencing Member States in action at the debate issues that shape the world.

Most importantly, they leave these Canadian doors with a better understanding of the United Nations work and values, the many daunting challenges we face in today’s world, and how the Organization is striving to address them.

As we mark the seventieth anniversary of United Nations Guided Tours, I have the honour to deliver a message from the Secretary-General, who sends his regrets that he cannot be with us in person:

“For seven decades, our multilingual tour guides have been the face and voice of the United Nations to over 42 million visitors from around the world.  We celebrate their seventieth anniversary and honour their vital mission.  Our guides play a pivotal role in providing timely and accurate information about the priorities and activities of the United Nations.

“Often the first — and only — UN staff member that a visitor will ever meet. Tour guides are our ambassadors to the public.  They inspire, educate, and engage people from every corner of the world — covering history, architecture, art, diplomacy — as they share the story of what the United Nations does and why it matters.  They find diplomatic and thoughtful answers to even the thorniest questions — and they do so with tact and a smile.

“To our guides, past, present and future:  Happy anniversary – and thank you from all your colleagues at the United Nations.

Merci.  Choukran.  Xie Xie.  Spasiba.  Gracias.

“Thank you.”

Thank you all again for inviting me to this special occasion.  It is very nice to see two colleagues from my own office, Aida and Mamua, who are so involved in this celebration.

I look forward to continuing to see tour guides around the building as you conduct your tours in that impressive spirit of enthusiasm, dedication, and professionalism that defines you.

Congratulations again on 70 years of inspiring visitors.  Enjoy your evening!

For information media. Not an official record.